Thank you for choosing She Said Yes for your exquisite jewelry needs. We aim to provide you with a seamless shopping experience, including efficient and reliable shipping services. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.
1. Order Processing Time: Orders are typically processed and shipped within 24-48 hours after they are placed on working days (Monday to Saturday).
2. Shipping Days: We ship orders from Monday to Saturday, excluding Sundays. Please note that Sundays are considered non-working days for shipping purposes
3. Holiday Schedule: While we strive to maintain prompt shipping, please be aware that during festivals and holidays, order processing and delivery times may be delayed. We appreciate your understanding and patience during such times.
4. Tracking Information: To ensure transparency and allow you to keep track of your order's journey, we provide tracking information as soon as your order is shipped. You will receive an email or SMS with a link to track your package.
5. Estimated Delivery Time: Most orders typically reach their destination within 4-5 business working days from the date of shipment. Please note that this is an estimate, and actual delivery times may vary depending on your location and any unforeseen circumstances.
6. Shipping Charges: We offer free standard shipping on all orders within India with a minimum purchase amount. For orders below the minimum purchase amount, a shipping fee may apply.
7. Shipping Locations: We currently ship PAN India. If you have any specific shipping requirements or questions about shipping to a particular location, please contact our customer support team for assistance.
8. Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delivery issues. We are not responsible for any delays or non-delivery due to incorrect or incomplete addresses.
9. Lost or Stolen Packages: In the unfortunate event that your package is lost or stolen during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
10. International Shipping: For international orders, please note that customs and import duties may apply in the destination country. Any such fees are the responsibility of the recipient. We recommend checking with your local customs office for more information.
If you have any questions or require further assistance regarding shipping, please do not hesitate to contact our customer support team. We are committed to providing you with a delightful shopping experience.
Thank you for choosing us, and we look forward to serving you with the finest in jewelry and exceptional customer service.